The NAD C 379 BS is a high-performance HybridDigital DAC amplifier designed to deliver dynamic and immersive sound. With its BluOS streaming module, aptX® Bluetooth, and advanced digital processing, this amplifier provides seamless high-resolution audio streaming and powerful amplification for any listening setup.


The NAD C 379 BS utilizes a state-of-the-art HybridDigital™ UcD amplifier design, ensuring ultra-low distortion and high efficiency. This technology delivers smooth, dynamic power across all frequencies, providing a clean and lifelike listening experience even at high volumes.
With the optional MDC2 BluOS-D module, the C 379 BS transforms into a powerful streaming hub, offering seamless access to high-resolution music services like TIDAL, Spotify, and Amazon Music. Multi-room audio capabilities and smart assistant integration enhance convenience for a fully connected home audio experience..


Equipped with an ESS SABRE ES9028 DAC, the C 379 BS delivers crystal-clear digital-to-analog conversion with exceptional detail and depth. Supporting high-resolution formats up to 32-bit/384kHz, it ensures that every nuance of your music is reproduced with outstanding accuracy.


HybridDigital Amplification – Efficient and powerful amplification for clean, dynamic sound.
BluOS Streaming Module – Multi-room streaming with high-resolution audio support.
aptX® Bluetooth – High-quality wireless audio streaming with low latency.
High-Performance DAC – Precise digital-to-analog conversion for superior clarity.
MM Phono Input – Supports turntables with moving magnet cartridges.
Multiple Inputs – Optical, coaxial, and analog connections for versatile compatibility.
IR Remote Control – Easy operation from a distance.
Eco-Friendly Design – Low power consumption with standby mode.
| Brand | NAD |
|---|---|
| Color | Black |
| Frequency Response | 2.402GHz- 2.480GHz |
| Watts RMS per Channel (Continuous) | 2 x 80 Watts |
| Watts RMS per Channel (8 Ω) | 80 Watts |
| Signal-to-Noise Ratio | 106 dB (line); 84 dB (phono) |
| Total Harmonic Distortion (THD) | <0.03% |
| LAN | Available via optional MDC2 BluOS-D module |
| Wireless LAN (Wi-Fi) | Available via optional MDC2 BluOS-D module |
| Bluetooth® Wireless Technology | Yes |
| AirPlay | AirPlay 2 |
| Hi-Res Audio Support | FLAC (24-bit/192 kHz), ALAC (24-bit/192 kHz), WAV (24-bit/192 kHz), AIFF (24-bit/192 kHz) |
| Online Audio Services Support | Spotify Connect, TIDAL, Deezer, Amazon Music, Apple Music |
| Smart Voice Assistant | Works with Alexa, Works with Google Assistant, Works with Siri |
| Phono Input | Yes |
| Coaxial Digital Inputs | Yes |
| Optical Digital Inputs | Yes |
| Subwoofer Outputs | 2 |
| Warranty | Australian Manufacturer Warranty |
| Product Dimension (H×W×D) | 100 x 435 x 390 mm |
|---|---|
| Product Weight | 8.7 kg |
AirPlay is a wireless technology developed by Apple that allows you to stream audio, video, and other content from Apple devices to compatible speakers, televisions, and other devices. It enables you to share media and mirror your device's screen on larger displays. AirPlay is available on various Apple products, including iPhones, iPads, Mac computers, and Apple TVs.
Here are some key features and uses of AirPlay:
Streaming Audio: With AirPlay, you can wirelessly stream music, podcasts, and other audio content from your Apple device to AirPlay-enabled speakers, sound systems, or smart TVs. This allows you to enjoy your favorite tunes with better audio quality on larger speakers.
Streaming Video: AirPlay also supports streaming video content from your Apple device to an AirPlay-compatible television or projector. This is particularly useful for watching videos, movies, or even mirroring your device's screen onto a larger display for presentations or entertainment.
Screen Mirroring: AirPlay supports mirroring your iPhone, iPad, or Mac screen onto an Apple TV or another compatible display. This is handy for sharing content with a larger audience, giving presentations, or simply displaying your device's interface on a bigger screen.
Multi-Room Audio: With AirPlay 2, the technology was expanded to support multi-room audio. This means you can play the same audio content on multiple AirPlay 2-enabled speakers throughout your home, creating a synchronized audio experience in different rooms.
Control and Compatibility: AirPlay works seamlessly with Apple devices, and many third-party devices and apps also support AirPlay functionality. These devices might include speakers, receivers, smart TVs, and more. Keep in mind that while some devices might support audio-only AirPlay, others might support video streaming and screen mirroring as well.
AirPlay 2: AirPlay 2 is an updated version of the technology that offers improved performance and additional features like multi-room audio support, better synchronization, and enhanced compatibility with a wider range of devices.
To use AirPlay, make sure both your source device (iPhone, iPad, Mac) and the target device (speakers, TV, etc.) are connected to the same Wi-Fi network. Then, simply use the AirPlay icon or option on your device's control panel to select the target device and start streaming. The content will be sent wirelessly, allowing you to enjoy your media on a larger screen or through better speakers.
Coaxial digital inputs are a type of connection found on audio and video equipment, such as audio receivers, soundbars, and home theater systems. These inputs are designed to carry digital audio signals using a coaxial cable. Coaxial digital inputs are commonly used for connecting devices that transmit digital audio, such as CD players, DVD players, Blu-ray players, gaming consoles, and some set-top boxes.
Here's how coaxial digital inputs work and some key points to know:
Digital Audio Transmission: Coaxial digital inputs transmit audio in a digital format, typically using a standard known as S/PDIF (Sony/Philips Digital Interface). This means that the audio signal remains in a digital state without being converted to analog until it reaches the destination device.
Cable Type: Coaxial digital inputs use a specific type of coaxial cable with RCA connectors. The cable has a central conductor surrounded by a layer of insulation and a metal shield. This design helps minimize electromagnetic interference and maintains the integrity of the digital signal.
Audio Quality: Coaxial digital inputs can carry high-quality digital audio signals, including formats like PCM (Pulse Code Modulation) and Dolby Digital.
Compatibility: Many audio and video devices support coaxial digital inputs and outputs. However, it's important to ensure that both the source device and the destination device have coaxial digital connectors.
Use Cases: Coaxial digital inputs are commonly used for connecting devices that do not have HDMI connections, especially older audio and video equipment. They can be used for sending audio from devices like DVD players, CD players, and gaming consoles to an audio receiver or sound system.
Cable Length: Like any cable connection, the length of the coaxial cable can impact signal quality. It's advisable to use high-quality cables and keep cable lengths as short as possible to minimize signal loss.
When connecting devices with coaxial digital outputs to devices with coaxial digital inputs, you will need a coaxial digital cable with appropriate connectors on each end.
It's worth noting that modern audio and video equipment often feature HDMI connections, which can carry both video and audio signals in a single cable. However, coaxial digital inputs remain relevant, especially for connecting legacy devices or for scenarios where HDMI is not available or practical.
Frequency response is a measure of how well an audio device (such as a speaker, headphone, microphone, or amplifier) reproduces sound across a range of frequencies. It is a crucial factor in determining the overall audio quality and the ability of a device to accurately reproduce different pitches and tones in audio content.
Frequency response is usually represented graphically, with frequency (measured in Hertz, or Hz) on the x-axis and amplitude (usually measured in decibels, or dB) on the y-axis. The graph, known as a frequency response curve, shows how the device responds to different frequencies. The flatter the curve, the more neutral and accurate the frequency response.
Here are some key points to understand about frequency response:
Flat Frequency Response: An ideal audio device would have a completely flat frequency response curve, meaning it reproduces all frequencies equally accurately. In practical terms, achieving a perfectly flat response is challenging, but high-quality audio equipment aims to keep the response as flat and consistent as possible.
Bass and Treble Response: The frequency response curve helps visualise how well a device reproduces both low-frequency (bass) and high-frequency (treble) sounds. The bass and treble regions of the curve provide insights into the device's ability to handle deep lows and crisp highs.
Roll-Off and Extremes: A device's frequency response curve might show a gradual roll-off at very low or very high frequencies. This is natural and often a design choice to prevent distortion or strain at extreme ends of the frequency spectrum.
Measurement Standards: Frequency response measurements are typically conducted under controlled laboratory conditions using specialised equipment. It's important to consider whether the measurements were taken in an anechoic chamber (where reflections are minimised) or in a real-world environment, as this can affect the results.
Human Perception: While a flat frequency response is desirable, human perception of sound can vary. Some listeners might prefer a slight boost in bass or treble frequencies, known as "voicing," for a more pleasing or exciting sound.
Room Acoustics: It's important to note that the frequency response of an audio device can be influenced by the acoustics of the room in which it is placed. Room reflections, resonances, and other factors can affect how sound is perceived.
Comparing Devices: When comparing the frequency response of different audio devices, it's important to consider the context, the intended use, and your personal preferences. A device with a flat response might not always be the best choice if you're looking for a specific sound signature.
Frequency response is just one aspect of audio quality, and a device's performance should be evaluated in conjunction with other factors such as distortion, sensitivity, and soundstage. When choosing audio equipment, it's a good idea to listen to demonstrations whenever possible and read reviews from reputable sources.
Hi-Res Audio (High-Resolution Audio) is a term used to describe audio formats that provide higher quality and more detailed sound compared to standard audio formats. Hi-Res Audio support in headphones, audio players, and other devices has gained popularity among audiophiles and music enthusiasts who seek a more accurate and immersive listening experience. Here's an overview of Hi-Res Audio and its support in different devices:
Hi-Res Audio: Hi-Res Audio refers to audio formats that offer higher resolution, often exceeding the audio quality of standard CD-quality audio (16-bit/44.1kHz). Hi-Res Audio formats can include:
FLAC (Free Lossless Audio Codec): FLAC is a lossless audio format that retains the original audio quality while compressing file sizes. It supports high bit depths (up to 24 bits) and sampling rates (up to 192kHz or higher).
ALAC (Apple Lossless Audio Codec): ALAC is Apple's lossless audio format, similar to FLAC, and supports high-resolution audio.
DSD (Direct Stream Digital): DSD is a high-resolution audio format known for its unique one-bit audio stream. It's favoured by some audiophiles for its perceived natural sound.
WAV (Waveform Audio File Format): WAV is an uncompressed audio format that can support high bit depths and sampling rates, making it suitable for Hi-Res Audio.
AIFF (Audio Interchange File Format): AIFF is another uncompressed audio format that supports high-quality audio, often used by Apple devices and software.
Hi-Res Audio Support in Devices: Many modern audio devices offer Hi-Res Audio support to provide users with a superior audio experience:
Headphones: Hi-Res Audio headphones are designed to reproduce high-quality audio and are often optimised for accurate sound reproduction.
Digital Audio Players (DAPs): DAPs are portable music players that can support a variety of Hi-Res Audio formats. They provide a dedicated platform for high-quality audio playback on the go.
Smartphones: Some smartphones support Hi-Res Audio playback, either through their built-in hardware or third-party apps. These devices may feature higher-quality audio components, such as advanced digital-to-analog converters (DACs).
Audio Receivers and Amplifiers: Hi-Res Audio support in receivers and amplifiers ensures that high-quality audio is maintained throughout the audio chain.
Computers: Many computers and laptops support Hi-Res Audio playback through compatible media players and digital audio interfaces.
Music Streaming Services: Some music streaming services offer Hi-Res Audio streaming options, allowing users to access and enjoy high-quality audio content online.
It's important to note that to fully benefit from Hi-Res Audio, you need content that is recorded and encoded in these high-resolution formats. Additionally, the quality of your audio equipment, including headphones and speakers, can significantly impact your overall listening experience. When considering Hi-Res Audio support, ensure that your devices and content are compatible, and be prepared to invest in quality audio equipment to appreciate the enhanced sound quality.
"Online audio services support" refers to the compatibility and integration of audio devices, such as speakers, headphones, and audio systems, with various online platforms and streaming services that provide music, podcasts, radio stations, and other audio content over the internet. This support enables users to access and enjoy a wide range of digital audio content through their devices.
Key points about online audio services support:
Streaming Platforms: Online audio services include popular streaming platforms like Spotify, Apple Music, Amazon Music, Tidal, Deezer, Pandora, YouTube Music, and more. These platforms offer vast libraries of music tracks, albums, playlists, podcasts, and radio stations.
Integration: Many audio devices are designed to integrate seamlessly with these online platforms. Integration can involve dedicated apps, voice assistants (e.g., Amazon Alexa, Google Assistant), or direct compatibility with the platform's APIs (Application Programming Interfaces).
Device Compatibility: Online audio services support can be found in a variety of devices, including smart speakers, wireless headphones, soundbars, AV receivers, and home audio systems.
Control and Interaction: Devices with online audio services support allow users to search for, select, and play specific songs, artists, albums, or playlists directly from the platform's app or through voice commands to the device.
Personalisation: Online services often offer personalised recommendations and playlists based on users' listening habits and preferences. This personalisation enhances the user's music discovery experience.
Multi-Room Audio: Many platforms and devices support multi-room audio, allowing users to synchronise and play the same audio content on multiple devices throughout their home.
Offline Listening: Some platforms offer offline listening modes, enabling users to download content for playback when an internet connection is unavailable.
Subscription Models: Online audio services typically offer both free and premium subscription models. Premium subscriptions often provide ad-free listening, offline downloads, higher audio quality, and additional features.
Cross-Platform Access: Users can often access online audio services from various devices, including smartphones, tablets, computers, smart TVs, and dedicated audio equipment.
Voice Control: Voice assistants integrated into devices enable hands-free control of online audio services. Users can request specific songs, playlists, genres, and more using voice commands.
Firmware Updates: Some devices receive firmware updates to add support for new online audio services and features, enhancing the user experience over time.
Geographic Availability: The availability of online audio services can vary by region, as some platforms may have licensing restrictions that limit access in certain countries.
Online audio services support is an important aspect of modern audio devices, providing users with convenient access to a vast array of audio content and enhancing the overall enjoyment of music, podcasts, and other audio entertainment. When choosing audio devices, it's advisable to check for compatibility with your preferred online audio services to ensure a seamless and integrated experience.
Optical digital inputs, often referred to as "Toslink" or "S/PDIF" inputs, are a type of audio input commonly found on audio equipment such as AV receivers, soundbars, home theatre systems, and digital-to-analog converters (DACs). These inputs allow you to connect optical audio sources, such as TVs, gaming consoles, Blu-ray players, and CD players, to your audio device for high-quality digital audio transmission.
Key points about optical digital inputs:
Optical Cable: Optical digital inputs use a specific type of cable known as an optical or Toslink cable. This cable transmits audio signals using light pulses, making it immune to electromagnetic interference and providing a high-quality digital audio connection.
Audio Transmission: Optical digital inputs transmit audio signals in a digital format, ensuring a clean and accurate audio transfer without the potential for analog interference.
Audio Formats: Optical inputs can support various digital audio formats, including stereo PCM (Pulse Code Modulation), Dolby Digital, DTS, and more, depending on the capabilities of the connected devices.
Home Theatre Systems: Optical inputs are commonly used in home theatre setups to connect sources like TVs, Blu-ray players, and gaming consoles to AV receivers. This allows for high-quality audio playback through the home theatre speakers.
Soundbars and Speakers: Soundbars often feature optical inputs, allowing you to connect your TV or other audio sources directly to the soundbar for improved audio quality. Some powered speakers and audio systems also include optical inputs.
DACs and Audio Interfaces: Digital-to-analog converters (DACs) and audio interfaces often have optical inputs to convert digital audio signals into analog audio for playback through headphones or speakers.
Simple Setup: Optical connections are easy to set up. You plug one end of the optical cable into the optical output of your source device and the other end into the optical input of your audio device.
Dolby Digital and DTS: Optical connections are commonly used for transmitting Dolby Digital and DTS surround sound formats, making them ideal for home theatre applications.
Limitations: While optical connections provide high-quality audio transmission, they have some limitations compared to HDMI connections. For instance, they may not support certain advanced audio formats like Dolby Atmos.
Device Compatibility: When using optical digital inputs, it's important to ensure that both the source device (e.g., TV, Blu-ray player) and the destination device (e.g., AV receiver, soundbar) support the same audio formats and capabilities.
Signal Loss: Very long optical cables might experience signal loss due to the attenuation of the light pulses over distance.
Optical digital inputs offer a convenient and reliable way to connect your audio sources to compatible audio devices for high-quality digital audio transmission. They are particularly popular in home theatre setups and with devices that lack HDMI or other digital audio connections.
Signal-to-Noise Ratio (SNR) is a measure used in various fields, including electronics, telecommunications, audio engineering, and signal processing, to quantify the quality of a signal relative to the presence of unwanted noise. SNR compares the level of the desired signal to the level of background noise or interference, providing an indication of how clearly the signal can be distinguished from the noise. It is often expressed in decibels (dB).
In general, a higher SNR indicates a better quality signal, as the desired signal is stronger in relation to the background noise.
Significance of SNR:
Audio Engineering: In audio systems, SNR indicates how much the desired audio signal stands out from the background noise introduced by electronic components, cables, and environmental factors. A high SNR is crucial for clear and high-fidelity audio reproduction.
Telecommunications: In telecommunications, SNR is a key factor in determining the quality of voice or data transmissions over networks. A higher SNR in a communication channel reduces the likelihood of data errors or signal degradation.
Image Processing: In imaging and photography, SNR relates to the clarity and detail of an image. A higher SNR in image sensors leads to less noise in photographs, resulting in sharper and more detailed images.
Wireless Communication: In wireless communication systems, SNR affects the range, reliability, and data throughput of wireless connections. A higher SNR allows for better signal reception and improved communication quality.
Research and Scientific Measurement: In scientific experiments and measurements, SNR is used to assess the accuracy and reliability of collected data. Researchers aim to maximise the SNR to obtain meaningful results.
Digital Signal Processing: In signal processing applications, SNR is used to evaluate the effectiveness of noise reduction techniques and algorithms that enhance the quality of signals.
It's important to note that a very high SNR may not always be achievable due to practical limitations. Balancing the trade-off between signal strength and noise reduction is essential in designing and optimising systems for various applications.
A Smart Voice Assistant, often referred to simply as a "voice assistant" or "virtual assistant," is an AI-powered software application that uses voice recognition technology to understand and respond to spoken commands or queries from users. These assistants are designed to provide information, perform tasks, and interact with users in a natural and conversational manner. They have become an integral part of modern smart devices and platforms.
Key features and capabilities of smart voice assistants include:
Voice Recognition: Smart voice assistants use advanced speech recognition algorithms to accurately transcribe spoken words into text and understand the user's intent.
Natural Language Processing (NLP): NLP enables voice assistants to interpret and process the meaning of spoken language, allowing for more human-like interactions.
Conversational Interaction: Users can have natural conversations with voice assistants, asking questions, giving commands, and receiving responses as if they were interacting with another person.
Information Retrieval: Voice assistants can provide answers to questions, deliver real-time information (e.g., weather, news, sports scores), and perform internet searches.
Task Automation: Users can ask voice assistants to perform tasks such as setting reminders, sending messages, making phone calls, and scheduling appointments.
Device Control: Voice assistants can control smart home devices, adjusting lights, thermostats, locks, and other connected devices using voice commands.
Entertainment: Voice assistants can play music, podcasts, audiobooks, and control media playback on compatible devices.
Navigation and Directions: Voice assistants can provide navigation instructions, directions, and real-time traffic updates for driving, walking, or public transportation.
Shopping and E-Commerce: Users can use voice commands to add items to shopping lists, make purchases, and interact with e-commerce platforms.
Personalisation: Voice assistants learn from user interactions and preferences to offer personalised recommendations and tailored experiences.
Language Support: Many voice assistants support multiple languages and dialects to cater to a global user base.
Some of the most well-known smart voice assistants include:
Amazon Alexa: Developed by Amazon, Alexa powers devices like Amazon Echo speakers and a wide range of third-party smart devices.
Apple Siri: Integrated into Apple devices, Siri provides voice assistance on iPhones, iPads, Macs, and more.
Google Assistant: Developed by Google, the Assistant is available on Android devices, Google Nest smart speakers, and other platforms.
Microsoft Cortana: While originally designed for Windows devices, Cortana's focus has shifted to enterprise applications.
Samsung Bixby: Developed by Samsung, Bixby is integrated into Samsung Galaxy devices.
These voice assistants are constantly evolving and expanding their capabilities through software updates and integration with third-party services. They play a central role in the development of smart homes, internet of things (IoT) devices, and the broader trend of voice-enabled technology.
"Watts RMS per Channel (Continuous)" refers to the continuous power output capability of an audio amplifier for each individual audio channel. This specification indicates the amount of electrical power that the amplifier can deliver to the connected speakers or headphones on a continuous basis without exceeding safe operating limits.
Here's what "Watts RMS per Channel (Continuous)" signifies:
Watts (W): Watts are a unit of measurement for power. In this context, it represents the electrical power that the amplifier can deliver to the connected speakers or headphones.
RMS (Root Mean Square): RMS power provides an accurate measurement of the continuous, steady-state power that the amplifier can deliver. It is a more meaningful representation of the amplifier's performance compared to peak power.
Per Channel: Each audio channel (e.g., left and right channels in a stereo setup) is capable of delivering a specific amount of continuous power to the connected speakers or headphones.
The "Continuous" aspect is important because it emphasises that the power output is sustained over time. This is in contrast to peak power, which represents the maximum power that the amplifier can deliver for short bursts. Continuous power is a more realistic representation of the amplifier's capabilities for regular audio playback, as audio signals are dynamic and vary in intensity.
When comparing amplifiers, looking at the "Watts RMS per Channel (Continuous)" specification helps you understand how much power the amplifier can deliver to your speakers or headphones for typical music playback or audio applications. Properly matching the amplifier's power output to the impedance of the connected speakers is crucial for achieving optimal sound quality, preventing distortion, and ensuring both the amplifier and speakers operate within safe limits.
Keep in mind that factors such as speaker sensitivity, room size, and listening preferences also play a role in determining the appropriate amplifier power. It's important to select an amplifier that provides enough power to drive your speakers effectively while taking into consideration the intended use and volume levels.
Wireless LAN, commonly referred to as Wi-Fi (Wireless Fidelity), is a technology that allows devices to connect to the internet and communicate with each other wirelessly using radio waves. Wi-Fi is a fundamental technology in modern networking, enabling wireless connectivity for a wide range of devices, from smartphones and laptops to smart home devices and IoT (Internet of Things) devices.
Key features and concepts related to Wi-Fi include:
Wireless Access Points (APs): Access points are devices that create Wi-Fi networks. They transmit and receive data between Wi-Fi-enabled devices and the wired network infrastructure, such as routers and switches.
Wi-Fi Standards: Wi-Fi technology has evolved over the years, with different generations or standards providing improvements in data transfer speed, range, and capabilities. Common Wi-Fi standards include 802.11n, 802.11ac, and 802.11ax (Wi-Fi 6).
Frequency Bands: Wi-Fi operates in specific frequency bands, most commonly in the 2.4 GHz and 5 GHz bands. The 5 GHz band generally offers higher data transfer speeds and less interference but may have slightly shorter range compared to the 2.4 GHz band.
Channels: Wi-Fi channels are specific frequencies within the frequency bands. Channels are used to avoid interference between neighboring networks.
SSID (Service Set Identifier): The SSID is the name of a Wi-Fi network. When you search for available Wi-Fi networks on your device, you see a list of SSIDs to choose from.
Encryption: Wi-Fi networks can be secured using encryption protocols like WPA2 (Wi-Fi Protected Access 2) or WPA3. Encryption helps protect data transmitted over the wireless network from unauthorised access.
Authentication: Wi-Fi networks often require a password or other authentication method to ensure that only authorised users can connect.
Range: The range of a Wi-Fi network depends on factors like the power of the wireless access point and obstacles in the environment. Signal strength may weaken over distance or due to interference from walls, floors, and other electronic devices.
Wireless LAN Controllers: In enterprise or larger network setups, wireless LAN controllers manage multiple access points, optimising network performance, security, and roaming capabilities.
Wi-Fi is essential for enabling wireless internet connectivity, allowing devices to access online services, browse the web, stream media, and interact with cloud-based applications. It has transformed the way we use and interact with technology, enabling seamless and convenient connectivity in various environments, from homes and offices to public spaces and public transportation.
Audio Junction strives to make every purchase a happy one.
Please read our Refund, Return Warranty Policy before making a purchase from Audio Junction, our Outlined are Our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.
Always inspect any products that we have delivered to you or that you picked up from the Audio Junction store, to make sure you are completely satisfied with the condition of the products, including that the products are of merchantable quality.
If you have any questions about this policy, please contact our staff on click here to email.
Please choose carefully as refunds for change of mind would only be accepted with a restocking fee subject to approval. We recommend you carefully choose any products before adding them to your cart and continuing with your order. The restocking fee is 25% if approved.
If any products are delivered damaged, please contact our Customer service Staff as soon as possible. Audio Junction will organise to have your products returned to Audio Junction and to arrange for a replacement of your products fast. Damaged products need to be returned in the same condition received by you with all original packaging, accessories and manuals.
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Audio Junction will refund all delivery charges in the event an item has to be returned due to a fault or damage and no replacement items can be found. Delivery refund will only be approved within 14 days of purchase and all original packaging, accessories and manuals are included.
Refer to Consumer Guarantee laws for more information.
Any Refunds will be made by Audio Junction using the same method of payment used to make your purchase. Refunds will normally be processed within five (5) days.
Audio Junction reserve the right to refund and cancel any order when the below occurs.
You will be contacted by email to explain why a refund has been issued and products not delivered.
Before returning any goods please contact our service team for approval and return merchandise number 1300 822 600
You may also contact Audio Junction on 1300 822 600 or visit the store where the items were collected. A Audio Junction team member will help you with any return or repair. This will include inspecting the products, organising for the products to be repaired, or offering you a replacement.
Products need to be returned within a reasonable time period. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.
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Products returned under warranty will be assessed and/or repaired within a reasonable time period. You will be provided with a repair time after the item is assessed. This time may vary due to reasons beyond our or the manufacturer's control, such as parts availability and incorrect fault advice given.
You may be required to pay labour, assessment or freight costs, such as where goods are assessed to have been damaged by misuse or accident, or where the goods are assessed not to be faulty. We will provide you with a cost if this case arrises.
If any electrical goods that you returned may lose settings or user saved preferences during the resetting and rebooting phases in a repair sequence.
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