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Refund Terms

Need to return an item?

If you change your mind for any reason, have made the wrong selection, or if the goods are faulty or not as represented on our website, we will gladly accept the return of your goods for exchange or refund provided it is returned in the exact condition (with all accessories and instruction manuals) as received within 14 days of receipt of your goods.

Please contact our salespeople via our website or telephone (02 49621490 during business hours) to obtain a return authority form to include with your return.
In the event of faulty goods, Audio Junction will pay return freight costs and organise pick up by our courier services. In all other events, return costs and delivery arrangements will be born by the customer (a track-able delivery method for your return is recommended).

Delivery charges are non refundable.

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